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Remote Support

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Why Outsource IT Services?

Save Money The cost of maintaining in-house business IT personnel is expensive. To start you will need a person who will be able to do most of the work him/herself. Average salary for this kind of expertise ranges anywhere from 50K to 70K. At some point the person will still require outside help in resolving certain escalated issues adding more expenses. In addition company will have to meet other employment expenses such as benefits, pensions and bonuses. The IT person will have vacation time and will take some sick days, leaving you with no support whatsoever during these times. In order to justify in house IT person you will need to keep him/her busy with IT problems all the time.

With outsourced IT you pay for a Technical Team with extensive knowledge that will address every issue without any additional expenses. Club Support Inc. is available 24/7 and we do not take sick days or vacations. Our team will also prepare IT budget at the end of the year and will make the recommendations for purchasing and future expenditures.

Example IT personnel vs. outsourcing Club Support Inc.
Company’s IT infrastructure: 2 Servers and 40 Desktop Computers.
Certified IT Administrator/Network Technician has an average salary of $60,000 a year + benefits. Taking in consideration that he/she has 2-3 weeks of vacation time and does not work overtime, holidays or weekends, you would have to keep some kind of backup support in place. $60,000 salary + $6,000 benefits + $3,000 overhead, totaling $69,000.

Outsourcing IT Services from Club Support Inc. will cost your company $20,400 annually ($150*2+$35*40)*12. Taking in consideration that Club Support Inc. services are available 24 hours a day, 7 days a week, including holidays and weekends, do not require benefits and has a team of 5 certified IT Technicians / Network Administrators at your service.

Server package ($150/month)

All-inclusive Managed Server Package Includes:

» Unlimited Phone / Email Support
» Unlimited On Site Support
» Emergency After Hours Support
» 24/7 Network Monitoring / Alerts
» Drive Space Monitoring
» Service Availability Monitoring
» Windows Error Monitoring / Alerts
» Backup Monitoring
» Microsoft Patch Management
» User Account Administration
» File Sharing Permission Administration
» Regular On-Site Maintenance
» Security Patch Management
» Security Administration
» Network Policy Enforcement
» Antivirus and Spyware Management
» Major Database / Critical Application
» MS Exchange Administration
» MS Terminal Services Administration

Workstation package ($35/month)

All-inclusive Managed WS Package Includes:

» Unlimited Phone / Email Support
» Unlimited Remote Computer Support
» Unlimited On Site Support
» Emergency After Hours Support
» 24/7 Network Monitoring / Alerts
» Windows Error Monitoring / Alerts
» Backup Monitoring
» Microsoft Patch Management
» Desktop Optimization and Management
» Software Deployments
» Security Patch Management
» Security Administration
» Network Policy Enforcement
» Antivirus and Spyware Management
» Hardware Troubleshooting
» Software programs support
» Provide Loaner on system failure
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